Contact Us

Before you write, it helps to know who can actually fix your problem. We run this website and its guides. The Taj Club team runs the app, your account and every payment. Sending your question to the right place is the quickest way to get it solved.

Email Us: [email protected]

For anything related to this website, write to [email protected]. Every message is read by a person on our small team, and we usually reply within two to three working days.

What We Can Help With

  • A figure on our pages that doesn’t match what the app shows
  • A download link that won’t open or leads to the wrong page
  • Questions about one of our guides, such as the installation steps
  • Corrections, feedback and ideas for new guides

What Only Taj Club Support Can Fix

  • Deposits that haven’t reached your balance
  • Pending, delayed or rejected withdrawals
  • Login problems, OTP codes that don’t arrive and password resets
  • Questions about bonuses, VIP rewards or referral commission
  • Account verification or restricted accounts

Taj Club’s customer support is available 24/7 through the in-app support section and the official contact form. They are the only team that can see your account, so these issues should go straight to them.

How to Get a Faster Answer

  • Keep to one problem per email.
  • Use a subject line that names the issue, such as “Download link not opening on Android 12”.
  • Attach a screenshot when an error message or an amount is involved.
  • For payment problems raised with Taj Club support, include the JazzCash or Easypaisa transaction ID.
  • Never share your password, OTP or wallet MPIN. No genuine support team needs them.

Watch Out for Fake Support

We only reply from [email protected]. We don’t run support accounts on WhatsApp, Telegram or Facebook, and we never sell bonus codes, modified APKs or “winning tricks”. If someone using our name asks you for money, an OTP or your login details, stop replying and forward the conversation to us.

No Reply Yet?

If a week passes without an answer, check your spam or junk folder, then send your message again. Anything urgent involving your money will always move faster through Taj Club’s in-app support. This website is meant for adults aged 18 and over, and if your play is starting to worry you, our Responsible Gaming page is a good place to start.